Refund Policy

If for any reason you are not satisfied with your purchase, you can request a refund within 7 days of your initial purchase. Refund Process: Order Cancellation: You have the option to cancel your order. If your order is still in the processing stage, you are eligible for a full refund. Certificate Processing: If the certificate record has been located but has not yet been dispatched, a minor processing fee of £10 will be deducted from the refund amount. Dispatched Certificates: Once the certificate is dispatched for delivery, it cannot be canceled, and refunds will not be applicable. We value your satisfaction and strive to make your experience with us seamless. If you have any questions or concerns about our refund policy, please feel free to contact our customer support team.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected]